Abuse
Black Country Women’s Aid
Black Country Women’s Aid (formerly known as Sandwell Women’s Aid) is an independent charity which has supported survivors of abuse and exploitation in the West Midlands for 30 years. Their sensitive and holistic support helps over 8000 victims of abuse each year to escape from violence, cope with trauma and rebuild their lives.
Telephone: 01384 455 411
Website: www.blackcountrywomensaid.co.uk/dudley
Email: [email protected]
Bright Sky
Bright Sky is a free to download mobile app providing support and information to anyone who may be in an abusive relationship, or those concerned about someone they know.
Website: www.hestia.org/brightsky
Safe & Sound Dudley
Safe & sound is a partnership made up of public sector and voluntary organisations covering Dudley borough. By actively working together it aims to address community concerns around crime, disorder, anti-social behavior and substance misuse.
Website: Safe & Sound Domestic Abuse Help Hub
Email: [email protected]
Are You About to Hurt Someone?
If you are concerned about your behaviour and feel you may be about to hurt someone, please contact The Respect Phoneline. They are a confidential national helpline, email, webchat service for perpetrators of domestic abuse looking for help to stop.
Telephone: 0808 802 4040
Website: www.respectphoneline.org.uk
Cover Your Tracks Online
If you are worried that someone may find out which websites you have visited, there are ways to cover your tracks online.
Website: www.womensaid.org.uk/cover-your-tracks-online
Citizens Advice
At Citizens Advice they believe no one should have to face problems without good quality, independent advice. Their network of independent charities offers confidential advice online, over the phone, and in person, for free.
Telephone: 03444 111 444
Text Relay: 03444 111 445
Website: www.citizensadvice.org.uk
Bereavement
Sands
Help and support for anyone dealing with the loss of a baby through stillbirth or miscarriage.
Telephone: 0808 164 3332
Website: www.sands.org.uk
Email: [email protected]
Cruse Bereavement Care
Offering support, advice and information to children, young people and adults when someone dies.
Facebook: @crusebereavementcare
Twitter: @CruseCare
Telephone: 01332 332 098
Wesbite: www.cruse.org.uk
The Mary Stevens Hospice Bereavement Support
Every day, The Mary Stevens Hospice strive to achieve their vision of providing a safe, compassionate environment, with highly-skilled staff with time to listen, advise and create personalised holistic programmes of care.
Telephone: 01384 443 010
Website: The Mary Stevens Hospice: Bereavement Support
Dudley Council
For advice and information on bereavement support available online and in your local area.
Website: www.lets-get.com/bereavement
Cancer Support
White House Cancer Support
White House Cancer Support is a locally based registered charity supporting cancer patients, their family, friends, and carers in the Dudley borough and surrounding areas.
Telephone: 0138 423 1232
Website: www.support4cancer.org.uk
Email: [email protected]
Mary Stevens Hospice Stourbridge
The telephone advice and support line will be available over 7 days a week between the hours of 08:00 to 16:00.
Telephone: 0138 444 5417
Email: [email protected]
Cancer Research UK
Free information about cancer care for people who have been diagnosed with the illness and also information for the families who are affected.
Telephone: 0300 123 1022
Website: www.cancerresearchuk.org
Email: [email protected]
Macmillan
Information on Europe’s leading cancer charity, with over 4,500 pages of up-to-date cancer information, practical advice and support for cancer patients, their families and carers.
Facebook: @macmillancancer
Twitter: @macmillancancer
Telephone: 0808 808 00 00
Website: www.macmillan.org.uk
Prostate Cancer UK
Prostate Cancer UK’s top priority is funding research to stop prostate cancer killing men. They’re investing millions to find better treatments and better tests that can spot fast-growing cancers early, and could be used in a screening programme to save thousands of lives.
Twitter: @ProstateUK
Facebook: @ProstateUK
Telephone: 0800 074 8383
Website: www.prostatecanceruk.org
Carers
A Guide to Care and Support
If you care for, or help someone with an illness or disability, whether this is a partner, friend, other relation or even a neighbour then you are a carer. NHS UK provide a wealth of information on carers and caring.
Telephone: 08088 020202
Website: NHS: Social Care and Support Guide
Email: [email protected]
Carer Aware Resources
An online resource for carers of relatives or friends with a disability, a long term illness or who are older and frail. Information on who is a carer, your rights and links to services to support you in Dudley, as well as to useful national sites. Complete the whole course or dip in and out as often as you want.
Website: Dudley Borough Council: Young Carers
Dudley Carers Alliance
Dudley Carers Alliance understand and recognise the impact caring can have on a carer’s health and wellbeing and are here to help and support carers with information, signposting and practical assistance.
Telephone: 01384 818723
Website: www.dudleycarersalliance.org.uk
Email: [email protected]
Dudley Carers Hub
Located at Queens Cross Network, Dudley, the hub offers information, advice and a range of support to anyone caring for a family member or friend. They aim to empower carers to make informed choices and provide specialist advice and support. The Hub is open Monday – Friday, 09:30 – 15:00.
Telephone: 01384 818723 (Carers Advice Line)
Website: www.dudley.gov.uk/carers
Email: [email protected]
Carers Wellbeing Cafe
The Wellbeing Café invites carers to come along to socialise, relax and have a chat. There is usually an activity or guest speaker providing useful information to local carers, with a focus on promoting health and wellbeing. Dudley carers staff are also on hand to speak to.
Telephone: 01384 818723
Email: [email protected]
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 08088 087777
Website: www.carersuk.org
Email: [email protected]
Child Health
CAMHS
Specialist community child and adolescent mental health services (CAMHS) provide assessment, advice and treatment for children and young people with severe and complex mental health problems. CAMHS also provide support and advice to their families or carers.
Telephone: 01872 322277
Website: www.dudleyci.co.uk/child-and-adolescent-mental-health-community-services-camhs
Email: [email protected]
SHOUT
This services offers a 24/7 free text service which gives people immediate help with mental health to help people struggling find ways to cope. To get access to this service text “SHOUT” to 85258.
Text: 85258
Website: www.giveusashout.org
Change4Life
Change4Life aims to ensure parents have the essential support and tools they need to make healthier choices for their families. Modern life can mean people are a lot busier, less active, and more reliant on convenience and fast food than we used to be.
Website: www.nhs.uk/change4life
Early Help
Early Help is taking action early to provide support where problems are emerging for children, young people and their families. Early help support may be provided at any point in a child or young person’s life.
Website: Early Help for Children and Families
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: NHS: Visual Guide for Childhood illnesses
Dudley Metropolitan Borough Council
They are dedicated to supporting children, young people and families in the Dudley borough.
Website: Gov.uk: Dudley Borough Council
Family Line
This service is for supporting adult family members aged 18 and over. This can be support via telephone, text, email and web chat. This service aims to provide immediate and long term emotional and listening support for the member. This service is open Monday – Friday at 09:00-15:00 and 18:00-21:00.
Telephone: 08088 026666
Text: 07537 404 282
Website: Family Action: Family Line
Email: [email protected]
Is my Child Too Ill For School?
When your child is unwell, it can be hard deciding whether to keep them off school. These simple guidelines should help.
Website: NHS: Is my child too ill for school?
Dudley’s Local Offer
Dudley’s Local Offer includes information and services for children and young people with the most complex of needs and with an Education Health and Care Plan (EHCP), as well as children and young people who have less complex needs but their additional needs mean they require Special Educational Needs (SEN) support.
Website: Dudley’s Local Offer
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Website: NHS: Vaccination Schedule
Community Groups
Dudley Community Board
Any local organisation can add an announcement, pdf or news item to the Dudley shared community noticeboard, subject to local editorial approval. The last 7 days’ new posts will be included in their weekly community email.
Website: Dudley Community Board
Dudley Community Information Directory
Find thousands of activities, services and events across the Dudley Borough.
Website: Dudley Community Information Directory
Dudley Home Library Service
Dudley Home Library Service is open to people of all ages who experience significant difficulty using existing library service points. If you are signed up for the free service, you will have your library books, including large print, talking books on cassettes or CD, playaways, music CDs, DVDs, jigsaws delivered to your door.
Telephone: 01384 812870
Website: Dudley Home Library Service
MeetUp
Getting together with real people in real life makes powerful things happen. Side hustles become careers, ideas become movements, and chance encounters become lifelong connections. Meetup brings people together to create thriving communities.
Website: www.meetup.com/dudley
COPD and Asthma
Dudley Respiratory Group
Dudley Respiratory Group aim to provide an integrated patient focused service, delivering efficient, high quality, evidence-based care to patients with COPD in Dudley.
Website: www.dudleyrespiratorygroup.org
Asthma UK
Information on asthma. This website has been recently revamped to meet the needs of the thousands of people with asthma who visit the site each day, either to find out important information about asthma or ways in which to control it.
Telephone: 0300 222 5800 (Option 1)
Website: www.asthma.org.uk
Email: [email protected]
Breathe Easy Dudley and District Support Group
The group meet up on the first Thursday of every month from 16:00 – 17:00. The group meets at High Acres Pub, Madeley Road, Kingswinford, DY6 8PF.
Telephone: 0300 303 0253
British Lung Foundation
COPD describes a group of lung conditions that make it difficult to empty air out of the lungs because the airways have become narrowed. The British Lung Foundation have information including tips about controlling breathing and how to manage flare-ups, also called exacerbations.
Telephone: 03000 030 555
Depression, Anxiety & Stress
Talking Therapies
Bettertogether’s talking therapies services offer a variety of treatments to individuals experiencing common mental health problems such as anxiety, depression, low mood and stress. These aim to help you on your way to recovery.
Telephone: 0345 146 1800
Website: Talking Therapies Services
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
Website: www.kooth.com
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: [email protected]
Safe & Sound Dudley
Safe & sound is a partnership made up of public sector and voluntary organisations covering Dudley borough. By actively working together it aims to address community concerns around crime, disorder, anti-social behavior and substance misuse.
Website: Safe & Sound Mental Health Help Hub
Email: [email protected]
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: [email protected]
Mind
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 123 3393
Website: www.mind.org.uk
Diabetes
Diabetes UK
Information on the largest charity in the UK that is devoted to the care and treatment of people with diabetes in order to improve their quality of life for people with the condition.
Telephone: 0345 123 2399
Website: www.diabetes.org.uk
Living Well Taking Control
Living Well Taking Control has been commissioned to deliver the Healthier You: NHS Diabetes Prevention Programme across Dudley.
Website: www.lwtcsupport.co.uk/dudley
British Heart Foundation
Information on the British Heart Foundation, providing support and advice on heart disease.
Telephone: 0300 330 3322
Website: www.bhf.org.uk
Email: [email protected]
Disabilities
Blue Badge – Disabled Parking Permit
Blue Badge parking for people with disabilities: who can get a badge and how to apply.
Website: www.gov.uk/blue-badge-can-i-get-one
Sense
Information on Sense who is a leading national charity that supports and campaigns for children and adults who are deaf and blind. They provide expert advice and information as well as a specialist service to deaf and blind people, their families, carers and the professionals who work with them.
Telephone: 0300 330 9250
Website: www.sense.org.uk
Disability in Action Dudley
Our organisation specialises in providing various support and information services for people who have a disability.
Twitter: @DIA_ULO
Telephone: 01384 813460
Website: www.disabilityinactiondudley.co.uk
Email: [email protected]
Epilepsy Action
Information on Epilepsy Action, they are the largest member-led epilepsy organisation in Britain, acting as the voice for the UK’s estimated 456,000 people who have been diagnosed with epilepsy, as well as their friends, families, carers, health professionals and many other people on whose lives the condition has an impact.
Telephone: 0808 800 5050
Website: www.epilepsy.org.uk
Guide Dogs
Information on the Guide Dogs for the Blind. Their mission is to provide guide dogs and other mobility services that increase the independence and dignity of blind and partially-sighted people.
Telephone: 0118 983 5555 (General Enquiries)
Website: www.guidedogs.org.uk
Email: [email protected]
Drugs and Alcohol
Addaction
Addaction has a daily duty worker and provides needle exchange, has a mix of psychosocial groups, lifeskills activities and informal breakfast club and recovery café. Workers offer 1:1 support and groups as well as mutual aid.
Telephone: 0157 934 0616
Website: www.addaction.org.uk
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: [email protected]
Change Grow Live
Change Grow Live’s aim is to work together to challenge stigma and oppression. They want their charity to be a place where their staff and people who use their services are respected and engaged. They want to make life safer, easier and better for as many people as they can.
Website: Change Grow Live: Alcohol and Drugs Advice
One You Days Off – Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: Google Play: One You Days Off
Download from: iTunes: One You Days Off
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 9177 650
Website: www.alcoholics-anonymous.org.uk
Email: [email protected]
Elderly Care
Dudley Home Library Service
Dudley Home Library Service is open to people of all ages who experience significant difficulty using existing library service points. If you are signed up for the free service, you will have your library books, including large print, talking books on cassettes or CD, playaways, music CDs, DVDs, jigsaws delivered to your door.
Telephone: 01384 812870
Website: Dudley Home Library Service
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4 70 80 90
Website: www.thesilverline.org.uk
Age UK
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. They believe in a world where everyone can love later life and they work every day to achieve this.
Telephone: 0800 055 6112
Website: www.ageuk.org.uk
Alzheimer’s Society Dementia Café Brierley Hill/Sedgley
Our dementia cafes offer a place where people with dementia and their carers can meet up in a safe and welcoming environment where people may enjoy social activities and helpful talks.
Telephone: 0121 521 3020
Website: www.alzheimers.org.uk
Email: [email protected]
Dementia
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Email: [email protected]
Maternity
Maternity Classes and Support
Various classes are available at Russells Hall Hospital to help you with your pregnancy, labour, becoming new parents and introducing a baby into the family.
Telephone: 01384 244358
Website: NHS: Maternity Classes and Support
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: Google Play: Baby Buddy
Download from: iTunes: Baby Buddy
Sexual Health
The What? BeeHIVe
The What? Centre provides counselling and advice services to the young people of Dudley Borough.
Website: www.beehivewhatcentre.co.uk
Family Planning Association
A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 020 7608 5240
Website: www.fpa.org.uk
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
Sexual Health Helpline
The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00-20:00.
Telephone: 0300 123 7123
Stop Smoking
Lets Get
Lets Get provides information on how to gain a healthy lifestyle.
Telephone: 01384 732402
Website: Lets Get: Smoking Support
Email: [email protected]
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Website: www.quitwithhelp.co.uk
Weight Management
Free Fitness Videos
A wide range of free videos on fitness and strength.
Please view: NHS: Fitness Studio
Weight Watchers
Meetings, Online or a little bit of both. They’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com/uk
Am I a Healthy Weight?
Calculate your BMI using this NHS Tool
Website: NHS: BMI Calculator
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk